14 October 2025Local Marketing
Spring Marketing Checklist for Toowoomba Retailers

As the jacarandas start to bloom across Toowoomba, every local retailer knows it signals more than just warmer weather—it means the Christmas rush is just around the corner. The planning you do now, in the heart of spring, will directly impact your success during the busiest and most profitable time of the year.
Getting overwhelmed is easy. To help you stay on track, here is a simple, five-step marketing checklist to ensure your business is ready to capture every opportunity this holiday season.
1. Get Your Website Holiday-Ready
Your website is your digital front door. Before the foot traffic at Grand Central and Walton Stores picks up, ensure your online presence is just as welcoming.
- Check Your Speed & Mobile Experience: More people than ever will be browsing for gifts on their phones. Your site must be mobile-friendly and fast. A slow-loading site is the quickest way to lose a sale.
- Update Your Banners: Add festive, professional banners to your homepage promoting your Christmas offers, gift guides, or extended holiday hours.
- Create a "Gift Guide" Page: Make shopping easy. Create a dedicated landing page for "Gifts for Her," "Gifts Under $50," etc. This is great for users and for SEO.
2. Optimise Your Google Business Profile
When someone searches "gift shops Toowoomba," your Google Business Profile (GBP) is often the first thing they see. It's your most powerful tool for attracting local shoppers.
- Update Holiday Hours: This is critical. Make sure your special hours for Christmas and Boxing Day are updated well in advance.
- Use Google Posts: Start sharing your gift ideas, special offers, or new products directly to your profile using Google Posts.
- Encourage Reviews: A recent surge of positive reviews can significantly boost your visibility. Now is the time to gently encourage happy customers to share their feedback. Thinking about optimising your profile? It's one of the highest ROI activities you can do.
3. Plan Your Email & SMS Campaigns
Your email and SMS list is a direct line to your most loyal customers. Don't leave it to the last minute.
- Map Out Your Key Dates: Decide now what promotions you'll run for Black Friday, Cyber Monday, and the final weeks before Christmas.
- Segment Your List: Can you create a "VIP" segment for early access to sales? Or a list for people who have bought from you before? Personalised emails get much better results.
- Write Your Copy Now: Draft the emails and SMS messages for your biggest sales events now so you're not scrambling in December. If you need help, you can plan your email campaigns with a clear goal in mind.
4. Schedule Your Social Media Content
Your social media channels are perfect for showcasing the festive spirit of your brand and the appeal of your products.
- Create an Organic Content Calendar: Plan out your posts for November and December. Think gift guides, behind-the-scenes glimpses of your holiday prep, and user-generated content featuring your products.
- Budget for Paid Ads: The holiday season is competitive. Allocate a budget for targeted paid ads on platforms like Facebook and Instagram to reach a wider local audience beyond your existing followers.
- Run a Contest or Giveaway: A festive giveaway is a fantastic way to boost engagement and reach new potential customers in the Toowoomba area.
5. Check Your In-Store & Online Integration
Finally, ensure the experience is seamless between your physical store and your online presence.
- Promote In-Store Pickup: Make "Click and Collect" a clear and easy option on your website. It's a huge convenience for local shoppers.
- Consistent Branding: Make sure your in-store decorations and promotions are reflected in your online marketing, and vice-versa.
Don't Wait for the Rush
The calm of spring is the perfect time to put a strategic plan in place. By tackling these five areas now, you'll be able to focus on what matters most in December: serving your customers and having a successful holiday season.
Need a hand putting this plan into action? Get in touch for a free consultation to discuss how we can help your retail business thrive this Christmas.
Written by
Gurdeep Saroa
Founder & Lead Strategist at GRIVITY