Privacy Policy

Last updated: 20 July 2025

GRIVITY ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.grivity.com.au. We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you fill out a contact form or book a consultation.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. This is collected through analytics services like Google Analytics.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the Site to:

Respond to your enquiries and provide the services you have requested.
Email you with newsletters or other information about our services.
Monitor and analyse usage and trends to improve your experience with the Site.
Improve our website and service offerings.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights

Under Australian privacy law, you have the right to access the personal information we hold about you and to request that we correct any inaccuracies. You can also opt-out of any marketing communications at any time. To exercise these rights, please contact us using the details below.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

GRIVITY: Suite 176 58/62 Water Street, South Toowoomba, QLD 4350; Email: contact@grivity.com.au; Phone: 07 4515 0001